Frequently asked questions
How can we help?
Common questions answered. Don't see yours? Email us — we reply within a day.
Getting started
How do I start using AraSites?
Pick a demo, copy the folder, start editing. There's no build step required. The first 10 minutes of editing covers about 80% of what most projects need.
Do I need technical skills?
Basic HTML and CSS, yes. No JavaScript required. If you can edit text in a file, you can customize AraSites.
How do I customize the colors?
Open
assets/css/style.css and edit the :root block at the top. Every color is a CSS custom property. See Documentation → Colors.Can I use AraSites with WordPress?
AraSites is a static HTML template. You'd need to port the markup into a WordPress theme. The HTML is clean enough to make that straightforward — but there's no WP version yet.
Pricing & billing
What does the $24 include?
Every AraSites HTML template with every feature: all 57 demos, 55 inner pages, landing pages, email templates and SCSS source. It's a one-time payment with no renewal, for one website, with free updates always included.
Can I use AraSites for multiple sites?
Each purchase covers one website. For more websites, buy one license per website.
Do you offer refunds?
No. All AraSites purchases are final and non-refundable.
Do you have student or non-profit discounts?
50% off Pro for verified students. Free Team for registered non-profits. Email [email protected] with verification.
Support
How do I get help?
Three options: (1) read the documentation, (2) check this FAQ, (3) email us. Item-support buyers get email replies within one business day.
How long does support last?
6 months on the Regular license, 12 months on Extended. Renewable. See your purchase page.
Do you do custom work?
No, but we keep a list of vetted freelancers we trust for customization, WordPress conversion, and integrations. Email us for an intro.
Security & data
Is AraSites SOC 2 compliant?
AraSites is a static template — it doesn't process any data itself. Your deployed site's compliance depends on your hosting and backend.
Does AraSites track users?
No. Out of the box, AraSites has zero analytics or tracking scripts. Add what you want (Plausible, GA, Fathom).
Is the template GDPR-friendly?
Yes — out of the box, there's no data collection. If you add forms or analytics, you'll need to handle GDPR compliance in your own backend / cookie policy.
Updates
How do I get updates?
Free updates are always included. Download the latest version any time from your Arahoster client area.
How often does AraSites update?
Major releases ~quarterly. Patch releases as needed. See the changelog for what's shipped.
Will my changes survive updates?
If you edit AraSites files directly, you'll need to re-apply your changes on each update. Best practice: keep your customizations in your own files (e.g.
assets/css/custom.css) loaded after the AraSites stylesheet.Still stuck?
If your question isn't here, email us — we read every message and reply within one business day.
Email support